SchoolGrid - Ingredient search in Recipes Issue – Incident details

All systems operational

Ingredient search in Recipes Issue

Resolved
Degraded performance
Started 2 months agoLasted about 3 hours

Affected

Preordering

Operational from 2:21 PM to 5:30 PM

Lunchtime Service

Operational from 2:21 PM to 5:30 PM

Menus, Recipes and Portions

Degraded performance from 2:21 PM to 5:30 PM

Payments

Operational from 2:21 PM to 5:30 PM

Reports & Routines

Operational from 2:21 PM to 5:30 PM

School Administration

Operational from 2:21 PM to 5:30 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. Ingredients can be added to recipes as normal.

  • Investigating
    Investigating

    We are aware some users are experiencing an issue affecting being able to add ingredients to recipes and we are currently investigating this incident.

    We will update you shortly.

    Thank you for your patience.