SchoolGrid - Ingredient search in Recipes Issue – Incident details

Menus, Recipes and Portions experiencing degraded performance

Ingredient search in Recipes Issue

Investigating
Degraded performance
Started about 6 hours ago

Affected

Preordering

Operational from 2:21 PM to 12:00 AM

Lunchtime Service

Operational from 2:21 PM to 12:00 AM

Menus, Recipes and Portions

Degraded performance from 2:21 PM to 12:00 AM

Payments

Operational from 2:21 PM to 12:00 AM

Reports & Routines

Operational from 2:21 PM to 12:00 AM

School Administration

Operational from 2:21 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    We are aware some users are experiencing an issue affecting being able to add ingredients to recipes and we are currently investigating this incident.

    We will update you shortly.

    Thank you for your patience.