SchoolGrid - Notice history

All systems operational

Preordering - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 99.98%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Lunchtime Service - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 99.98%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Menus, Recipes and Portions - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 99.98%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Payments - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 99.98%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Reports & Routines - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 99.98%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

School Administration - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 99.98%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Team Talk - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 99.98%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Notice history

Aug 2026

No notices reported this month

Jul 2026

Planned Maintenance - Tuesday 21st July @ 3:40pm
  • Completed
    21, Jul, 2026 at 3:22 PMUTC
    Completed
    21, Jul, 2026 at 3:22 PMUTC
    Maintenance has completed successfully.
  • In progress
    21, Jul, 2026 at 2:40 PMUTC
    In progress
    21, Jul, 2026 at 2:40 PMUTC
    Maintenance is now in progress
  • Planned
    17, Jul, 2026 at 9:22 AMUTC
    Planned
    17, Jul, 2026 at 9:22 AMUTC

    Please note that SchoolGrid will be down for approximately 1 hour on Tuesday 21st July @ 3:40pm for planned maintenance.

    Should you need any urgent assistance at this time, please contact our support team:

    Email: support@schoolgrid.co.uk Telephone: 01506 300310

Logging In Issues
  • Resolved
    UTC
    Resolved

    Thank you for your patience, this incident has been resolved and the site is fully operational.

    Should you still see the status showing as down on the website, please do a hard refresh by following these instructions:

    Windows users: hold down Ctrl and then press F5 on your keyboard.

    Mac users: hold down Cmd and Shift and press R on your keyboard.

    If using the system via a mobile device, we recommend clearing your cache using the following advice:

    Iphone users: https://support.apple.com/en-gb/105082

    Android users: https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DAndroid&oco=0

    If you're still experiencing issues after this, please contact our support team

    Email: support@schoolgrid.co.uk

    Telephone: 01506 300310

  • Identified
    UTC
    Identified

    We have identified the cause of this issue and are working on a fix for this urgently.

  • Investigating
    UTC
    Investigating

    We're urgently investigating reports that some users aren't able to log in and will update back as soon as we've identified the issue.

Jun 2026

Planned Maintenance - Tuesday 2nd June @ 3:40pm
  • Update
    2, Jun, 2026 at 5:27 PMUTC
    Update
    2, Jun, 2026 at 5:27 PMUTC

    Maintenance has completed successfully. Thank you for your patience

  • Completed
    2, Jun, 2026 at 4:25 PMUTC
    Completed
    2, Jun, 2026 at 4:25 PMUTC

    The maintenance is taking slightly longer than planned and we expect to be back up shortly. We apologise for the delay,

  • In progress
    2, Jun, 2026 at 2:40 PMUTC
    In progress
    2, Jun, 2026 at 2:40 PMUTC
    Maintenance is now in progress
  • Planned
    2, Jun, 2026 at 2:40 PMUTC
    Planned
    2, Jun, 2026 at 2:40 PMUTC

    Please note that SchoolGrid will be down for approximately 1 hour on Tuesday 2nd June @ 3:40pm for planned maintenance.

    Should you need any urgent assistance at this time, please contact our support team:

    Email: support@schoolgrid.co.uk Telephone: 01506 300310

Jun 2026 to Aug 2026

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