SchoolGrid - Notice history

All systems operational

Preordering - Operational

100% - uptime
Apr 2026 · 99.99%May · 99.94%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Lunchtime Service - Operational

100% - uptime
Apr 2026 · 99.99%May · 99.94%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Menus, Recipes and Portions - Operational

100% - uptime
Apr 2026 · 99.99%May · 99.94%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Payments - Operational

100% - uptime
Apr 2026 · 99.99%May · 99.94%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Reports & Routines - Operational

100% - uptime
Apr 2026 · 99.99%May · 99.94%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

School Administration - Operational

100% - uptime
Apr 2026 · 99.99%May · 99.94%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Team Talk - Operational

100% - uptime
Apr 2026 · 99.99%May · 99.94%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Notice history

Jun 2026

Planned Maintenance - Tuesday 2nd June @ 3:40pm
  • Update
    2, Jun, 2026 at 5:27 PM
    Update
    2, Jun, 2026 at 5:27 PM

    Maintenance has completed successfully. Thank you for your patience

  • Completed
    2, Jun, 2026 at 4:25 PM
    Completed
    2, Jun, 2026 at 4:25 PM

    The maintenance is taking slightly longer than planned and we expect to be back up shortly. We apologise for the delay,

  • In progress
    2, Jun, 2026 at 2:40 PM
    In progress
    2, Jun, 2026 at 2:40 PM
    Maintenance is now in progress
  • Planned
    2, Jun, 2026 at 2:40 PM
    Planned
    2, Jun, 2026 at 2:40 PM

    Please note that SchoolGrid will be down for approximately 1 hour on Tuesday 2nd June @ 3:40pm for planned maintenance.

    Should you need any urgent assistance at this time, please contact our support team:

    Email: support@schoolgrid.co.uk Telephone: 01506 300310

May 2026

Urgent Maintenance - Wednesday 6th May @ 3:40pm
  • Completed
    6, May, 2026 at 3:06 PM
    Completed
    6, May, 2026 at 3:06 PM
    Maintenance has completed successfully.
  • In progress
    6, May, 2026 at 2:40 PM
    In progress
    6, May, 2026 at 2:40 PM
    Maintenance is now in progress
  • Planned
    6, May, 2026 at 2:40 PM
    Planned
    6, May, 2026 at 2:40 PM

    Please note that SchoolGrid will be down for approximately 30 minutes today for urgent maintenance.

    Should you need any urgent assistance at this time, please contact our support team:

    Email: support@schoolgrid.co.uk Telephone: 01506 300310

Reports of SchoolGrid being inaccessible
  • Resolved
    Resolved

    Thank you for your patience, this incident has been resolved and all areas of the site are running as expected.

    If you are still experiencing any issues, please contact our support team:

    Email: support@schoolgrid.co.uk Telephone: 01506 300310

  • Investigating
    Investigating

    We have reports that some users are not able to access the site and getting an error message when logging in. We are urgently investigating and will update you as soon as possible

Apr 2026

Partial Outage to Preordering and Team Talk
  • Resolved
    Resolved

    This incident has been resolved and all areas of the site are running as expected.

    If you are still experiencing any issues, please contact our support team:

    Email: support@schoolgrid.co.uk Telephone: 01506 300310

  • Identified
    Identified

    We are continuing to work on a fix for this incident, and will temporarily take the site offline to aid this resolution.

    Thank you for your patience

  • Investigating
    Investigating

    We are aware some users are experiencing a slow down or unavailability for preordering and Team Talk and we are currently investigating this incident.

    We will update you shortly.

    Thank you for your patience.

Planned Maintenance - 23rd April 2026 at 3:40pm
  • Completed
    23, Apr, 2026 at 4:07 PM
    Completed
    23, Apr, 2026 at 4:07 PM
    Maintenance has completed successfully.
  • In progress
    23, Apr, 2026 at 2:40 PM
    In progress
    23, Apr, 2026 at 2:40 PM
    Maintenance is now in progress
  • Update
    23, Apr, 2026 at 2:40 PM
    Update
    23, Apr, 2026 at 2:40 PM

    Please note that we have amended the scheduled maintenance to 23rd April at 3:40pm.

    Should you need any urgent assistance at this time, please contact our support team:

    Email: support@schoolgrid.co.uk Telephone: 01506 300310

  • Planned
    23, Apr, 2026 at 2:40 PM
    Planned
    23, Apr, 2026 at 2:40 PM

    Please note that SchoolGrid will be down for approximately 1 hour on 16th April 2026 at 3:40pm for planned maintenance.

    Should you need any urgent assistance at this time, please contact our support team:

    Email: support@schoolgrid.co.uk Telephone: 01506 300310

Ingredient search in Recipes Issue
  • Resolved
    Resolved

    This incident has been resolved. Ingredients can be added to recipes as normal.

  • Investigating
    Investigating

    We are aware some users are experiencing an issue affecting being able to add ingredients to recipes and we are currently investigating this incident.

    We will update you shortly.

    Thank you for your patience.

Apr 2026 to Jun 2026

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