SchoolGrid - Notice history

All systems operational

Preordering - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 99.99%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

Lunchtime Service - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 99.99%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

Menus, Recipes and Portions - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 99.99%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

Payments - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 99.99%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

Reports & Routines - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 99.99%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

School Administration - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 99.99%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

Team Talk - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 99.99%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

Notice history

May 2026

No notices reported this month

Apr 2026

Partial Outage to Preordering and Team Talk
  • Resolved
    Resolved

    This incident has been resolved and all areas of the site are running as expected.

    If you are still experiencing any issues, please contact our support team:

    Email: support@schoolgrid.co.uk Telephone: 01506 300310

  • Identified
    Identified

    We are continuing to work on a fix for this incident, and will temporarily take the site offline to aid this resolution.

    Thank you for your patience

  • Investigating
    Investigating

    We are aware some users are experiencing a slow down or unavailability for preordering and Team Talk and we are currently investigating this incident.

    We will update you shortly.

    Thank you for your patience.

Planned Maintenance - 23rd April 2026 at 3:40pm
  • Completed
    23, Apr, 2026 at 4:07 PM
    Completed
    23, Apr, 2026 at 4:07 PM
    Maintenance has completed successfully.
  • In progress
    23, Apr, 2026 at 2:40 PM
    In progress
    23, Apr, 2026 at 2:40 PM
    Maintenance is now in progress
  • Update
    23, Apr, 2026 at 2:40 PM
    Update
    23, Apr, 2026 at 2:40 PM

    Please note that we have amended the scheduled maintenance to 23rd April at 3:40pm.

    Should you need any urgent assistance at this time, please contact our support team:

    Email: support@schoolgrid.co.uk Telephone: 01506 300310

  • Planned
    23, Apr, 2026 at 2:40 PM
    Planned
    23, Apr, 2026 at 2:40 PM

    Please note that SchoolGrid will be down for approximately 1 hour on 16th April 2026 at 3:40pm for planned maintenance.

    Should you need any urgent assistance at this time, please contact our support team:

    Email: support@schoolgrid.co.uk Telephone: 01506 300310

Ingredient search in Recipes Issue
  • Resolved
    Resolved

    This incident has been resolved. Ingredients can be added to recipes as normal.

  • Investigating
    Investigating

    We are aware some users are experiencing an issue affecting being able to add ingredients to recipes and we are currently investigating this incident.

    We will update you shortly.

    Thank you for your patience.

Mar 2026

Planned Maintenance - Monday 2nd March @ 3:40pm
  • Completed
    2, Mar, 2026 at 4:40 PM
    Completed
    2, Mar, 2026 at 4:40 PM
    Maintenance has completed successfully
  • In progress
    2, Mar, 2026 at 3:40 PM
    In progress
    2, Mar, 2026 at 3:40 PM
    Maintenance is now in progress
  • Planned
    2, Mar, 2026 at 3:40 PM
    Planned
    2, Mar, 2026 at 3:40 PM

    Please note that SchoolGrid will be down for approximately 1 hour on Monday 2nd March @ 3:40pm for planned maintenance.

    Should you need any urgent assistance at this time, please contact our support team:

    Email: support@schoolgrid.co.uk Telephone: 01506 300310

Mar 2026 to May 2026

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