Notice history

Resolved1, Nov, 2026 at 7:30 PMUTC
Thank you for your patience, this incident has been resolved and the site is fully operational.
Should you still see the status showing as down on the website, please do a hard refresh by following these instructions:
Windows users: hold down Ctrl and then press F5 on your keyboard.
Mac users: hold down Cmd and Shift and press R on your keyboard.
If using the system via a mobile device, we recommend clearing your cache using the following advice:
Iphone users: https://support.apple.com/en-gb/105082
Android users: https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DAndroid&oco=0
If you're still experiencing issues after this, please contact our support team
Email: support@schoolgrid.co.uk
Telephone: 01506 300310
Update1, Nov, 2026 at 6:30 PMUTC
We have identified the cause of the issue and we are now working on applying a fix to bring the site fully operational as soon as possible.
We will provide another update as soon as possible.
Identified1, Nov, 2026 at 5:00 PMUTC
We are aware some users are experiencing a slow down on the system and we are currently investigating this incident.
We will update you shortly.
Thank you for your patience.

No notices reported this month

SEP24

SchoolGrid: Planned Maintenance for Updates - Thursday 24th September at 3:40pm

CompletedMaintenance1 hour

Completed24, Sep, 2026 at 3:40 PMUTC
Maintenance has completed successfully
In progress24, Sep, 2026 at 2:40 PMUTC
Maintenance is now in progress
Planned20, Sep, 2026 at 7:37 PMUTC
SchoolGrid will be unavailable for approximately 1 hour on Thursday 24th September from 3:40pm, while we roll out new features and improvements.
Should you need any urgent assistance at this time, please contact our support team:
Email: support@schoolgrid.co.uk Telephone: 01506 300310

SchoolGrid - Notice history